Contact Us
We're here to help.
Customer care for TrapFree and everything you buy from Ascendify: questions, payments, refunds and complaints. A person reads every message.
How to reach us
Phone
Monday to Saturday, 10:00 to 18:00 IST
WhatsApp
Username ascendify.pro
Message on WhatsAppEmail
Our customer-care mailbox. We reply to every message.
Write to usHours
Monday to Saturday, 10:00 to 18:00 IST
Messages sent outside these hours are answered on the next working day.
Address
Block No. 13, Phase 2
Maa Narmade Nagar, Bilhari
Jabalpur, Madhya Pradesh 482020
IndiaPrincipal place of business. Please write before visiting.
Instagram
News and updates.
Getting help faster
What to tell us
- The phone number or email address of your TrapFree account. Never send us a sign-in code: we will never ask for one.
- For a payment or a refund: the receipt number, or the date and the amount.
- For a problem with an app: your device (Mac, Windows, Android, iPhone or iPad) and what you saw.
Refunds can also be asked for on your TrapFree account page, and a website subscription cancelled there in two clicks.
Complaints
Not happy with an answer?
Write to our grievance officer, Aman Krishna Gupta, at [email protected], or use TrapFree's complaint form. We acknowledge every complaint within 48 hours and resolve it within one month.
Grievance RedressalBusiness details
Who you are dealing with
Ascendify is the trade name of Aman Krishna Gupta, a sole proprietorship registered for GST in Madhya Pradesh.
- Legal name
- Aman Krishna Gupta
- Trade name
- Ascendify
- Constitution
- Sole Proprietorship
- GSTIN
- 23BIHPG9767J1ZT
- Udyam (MSME)
- UDYAM-MP-24-0110261
- Address
- Block No. 13, Phase 2
Maa Narmade Nagar, Bilhari
Jabalpur, Madhya Pradesh 482020
India - Phone
- +91 77778 05446
- [email protected]
- Hours
- Monday to Saturday, 10:00 to 18:00 IST
- Grievance officer
- Aman Krishna Gupta, [email protected]