Shipping & Delivery Policy
Shipping & Delivery Policy.
Everything we sell is digital: delivered to your account within seconds, with nothing shipped.
On this page
01Digital products only
Ascendify sells software and digital services only. We sell no physical goods, ship nothing and charge no shipping or delivery fee. No courier, postal or cash-on-delivery service is involved.
02How you receive what you buy
- Pro is switched on in your TrapFree account.
- Wallet minutes are added to your TrapFree account's wallet.
- Both work at once on every device signed in to that account.
The TrapFree apps themselves are free to download; TrapFree's download page shows where each one is available (our website, the App Store or Google Play).
03When
Delivery is instant: usually within seconds of your payment being confirmed by the payment partner. The app shows it as soon as it next connects to our server.
If something you paid for has not arrived within 24 hours, write to [email protected] or call +91 77778 05446 with your receipt number: we deliver it at once or refund you in full.
04Where
Our products are delivered over the internet, so they reach you wherever you are. Prices are in Indian rupees in India and in US dollars elsewhere (see Products & Pricing).
05Your receipt
Every purchase gets a receipt in your TrapFree account's purchase history, and by email if your account has an email address. App Store and Google Play purchases are receipted by Apple or Google.
06Cancellations and refunds
See the Refund & Cancellation Policy.